Service Utility Job
DATE: Oct 15, 2026
LOCATION: Johnstown, Ohio, United States, 43031
Company: Armstrong World Industries
Primary location: Johnstown, Ohio
Employment status: Full-Time
What does it mean to work at Steel Ceilings, a subsidiary of Armstrong World Industries?
It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.
By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:
A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more.
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results.
Job Output
Reporting to the Supply Chain Manager, the Utility Services assists with all finance and accounting aspects of the subsidiary, partnering with the business management team to drive revenue growth, manufacturing performance, and return on investments to meet financial objectives. Key areas of focus for the incumbent include assisting with monthly performance analysis and reporting, product costing analysis from manufacturing operations, AP and AR accounting functions, and cost reduction projects. This role will be primarily accounting focused, but will support HR and other members of the leadership team part of the time. Flexibility, willingness to learn, and business partnership skills will be key to success.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Handles AR and AP functions.
- Assists with the month-end, quarter-end, and year-end closing process by preparing monthly financial close workbooks.
- Collects time sheet data and works with HR and Finance to produce weekly and monthly labor reporting and analysis.
- Assists team members with inventory management and cycle counting.
- Helps prepare for annual physical inventory.
- Performs various office management tasks as needed.
- Manage timekeeping, attendance tracking, staffing agency reporting, and workforce metrics.
- Coordinate onboarding, security access, ID badges, lockers, and employee service requests.
- Assist with hiring events, employee recognition programs, and general administrative support.
- Coordinate and execute lunch orders for internal meetings and visiting guest
- Supports and trains staff as required or assigned.
- Purchase Order input and management
- Update Production Log
- Confirm and update orders in Ariba
- Sample owner pull, pack, ship
- Deliver packages to Fed Ex
- Backup for label printing
Supervisory Responsibilities: None
Travel: Minimal; less than 5%
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Demonstrated ability to link and analyze plant operational metrics to financial performance.
- Strong analytical, problem-solving, and organizational skills
- Capable of working independently and managing multiple priorities
- Excellent communication skills, both written and verbal
- Strong interpersonal and team building skills including the ability to interact comfortably and respectfully with all levels of plant and corporate personnel.
- Client-driven with strong attention to detail & capable of delivering accurate, quality results in a timely, consistent & professional manner.
- Well-developed computer skills including knowledge of Microsoft Office applications (esp. Excel).
- Experience with SAP or EPICOR is advantageous, though not mandatory.
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- Power BI a plus
- Must be detail oriented.
Physical Demands
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is predominantly an office position, but time in the plant will be required
- Office Environment – This position operates in a professional office environment and is not exposed to adverse environmental conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. No PPE is required.
- Plant Environment – This position operates in a manufacturing setting and can be subject to extreme cold and hot temperatures; uneven walking surfaces with cords, tools, and other obstacles; intermittent loud noises; and dusty or dirty conditions. Required PPE includes hard hat (when required), safety glasses, earplugs, steel toe/composite boots, and fall protection.
Education and/or Experience
- Bachelor’s degree in finance or accounting required; 4+ years of relevant work experience in a manufacturing accounting/finance role may be considered in lieu of a degree.
- Experience working in a manufacturing environment preferred.
- Experience in AR / AP preferred.
- Experience in ERP systems, EPICOR, SAP, or Ariba preferred.
Certificates, Licenses, Registrations
Competencies
Other Skills and Abilities
Why should you join Steel Ceilings, a subsidiary of Armstrong World Industries?
Armstrong World Industries (AWI) is an Americas leader in the design and manufacture of innovative interior and exterior architectural applications including ceilings, specialty walls and exterior metal solutions. With approximately $1.4 billion in revenue, AWI has about 3,700 employees and a manufacturing network of 21 facilities in North America.
At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.
For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.
We are committed to developing new and sustainable architectural solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.
Our Sustainability Ambition
"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:
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Engaging a diverse, purpose-driven workforce;
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Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
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Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
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Being a catalyst for change with all of our stakeholders; and
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Making a positive difference in the environments and communities we impact.
About the location (Johnstown OH)
Steel Ceilings, Inc., a subsidiary of Armstrong World Industries, Inc. (AWI), is one of fifteen AWI plants in North America. Our Johnstown plant in Central Ohio is located a mere 30 minutes from the capital of Ohio, Columbus, a major metropolitan area. Known for its quaint "small-town America" vibe, its proximity to Columbus, the 15th largest city in the US, provides the best of both worlds. In addition to the numerous golfing opportunities that Johnstown can boast about. There are car cruise-ins, concerts, bike path trails, theatrical performances, street festivals, and antique fairs hosted in the area year-round.
Steel Ceilings, a subsidiary of Armstrong World Industries, is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Come and build your future with us and apply today!
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